I am delighted that Rob Polocz has finally found the time to write this book. I have had the good fortune of working alongside Rob for much of my career—as his colleague, his boss across several companies, his co-inventor on a patent, and, above all, his friend. In every one of those roles, one thing has never changed: Rob is the person who leads on technology. He is a true AI pioneer—not merely because he saw it coming, but because he was already applying AI in real, practical ways while most companies were still trying to form an initial understanding of it. And he has always been generous in sharing and developing his teams, to bring them along.
I have been in the technology evolution game my whole career, and I understand it better than most—but Rob has a rarer gift still. He can translate the technobabble into plain management speak, so that those of us who steer the business can actually make good decisions. That gift is the beating heart of this book. Time and again over the years, Rob has stood in the gap between the engineers who think in algorithms and the leaders who think in outcomes, and he has made both sides smarter for it.
If you are a technologist who wants to be understood—or a leader who wants to finally understand your technologists—read this book. Rob has spent his entire career bridging these two worlds, and now he has handed you the map.
